Plans & limits

The full reference for Growth, Professional and Enterprise — prices before and after GST, the three enforced limits, how usage is counted, and where to see your current plan.

Your plan decides how many team members, products and invoices a month your business can have. Every feature in the app is available on every plan.

Plans#

	Growth	Professional	Enterprise
For	A single shop getting off paper — POS, GST invoices and stock in one place.	Growing businesses with a bigger team and catalogue, and a need for priority help.	Multi-branch and wholesale operations — unlimited scale with a dedicated manager.
Monthly, before GST	₹249	₹499	Talk to sales
Monthly, incl. 18% GST	₹293.82	₹588.82	—
Yearly, before GST	₹2,499	₹4,999	Talk to sales
Yearly, incl. 18% GST	₹2,948.82	₹5,898.82	—
Team members	3	5	Unlimited
Products	500	10,000	Unlimited
Invoices per month	3,000	5,000	Unlimited
Cloud backup	Daily	Daily	Real-time
Support	WhatsApp and email	Priority	Dedicated account manager

Growth and Professional are bought online at sign-up or from Billing. Enterprise is arranged with the sales team and is not available for self-serve checkout (That plan is sales-only — contact us to enable it).

GST is added on top of the plan price at the current rate (18%). See Billing cycle & GST.

How limits are counted#

Limit	Counted as	Checked when
Team members	Active members in Team & Access, including the Owner	Adding a member
Products	Products not in the Recycle bin	Adding or importing a product
Invoices per month	Invoices created this calendar month in IST, excluding proformas and deleted invoices	Every POS sale

When a limit is reached you see Plan limit reached: your Growth plan allows 500 products. Upgrade to Professional. Nothing you already have is affected; you just cannot add more until you upgrade, free up room, or (for invoices) the month changes. See Plan limit errors.

Not limited by plan#

WhatsApp messages — no monthly cap on any plan (daily sending limits still apply; see WhatsApp).
Customers, suppliers, quotations, orders, reports and storage.
AI calls on your own Retell account. The shared calling account allows 50 calls a month; see AI calling.

See your plan#

Open Billing (/app/subscription) — Your plan, payments, GST invoices and billing details — all in one place. The Current plan card shows your plan, billing cycle, status and Next billing date (or Access until after cancelling).

Everyone can view Billing. Only an admin can change billing. Ask your account owner to renew, upgrade or cancel.

Subscription statuses#

Status	Meaning
Awaiting payment	Set up, but the first payment has not gone through. Pay to activate it.
Active	Paid up for the current period.
Payment failed	The first payment did not go through; the subscription was never activated.
Payment overdue	A renewal failed and is being retried. Access continues during the grace period.
Payments stopped	Automatic retries stopped after repeated failures. Pay to keep access beyond the grace period.
Paused	Billing paused by Kapda Stock. Access continues until the paid-through date.
Cancelled	Access continues until the paid-through date, then stops.
Expired	Lapsed without payment. Start a new subscription.
Completed	All scheduled charges done; access continues to the period end.

Your data is never deleted because of a billing status.

Last updated 15/09/2026